Posts

Showing posts with the label disception

How Can You Identify What Your Team Pretends Not to Know?

Image
How Can You Identify What Your Team Pretends Not to Know? The truth usually leaks before it is spoken. Framing the Question How can you identify what your team pretends not to know? Start by looking for the gap between what people privately adjust to and what they publicly name. Teams rarely hide obvious truths with a formal lie. More often, they build rituals around avoidance: careful wording, recurring exceptions, jokes that contain warnings, dashboards no one wants to interpret, and meetings where the same risk appears under a new label. The Truth Shows Up Before It Speaks You identify what your team pretends not to know by watching three things: what evidence keeps returning, what language gets softened, and what decisions never change. A team’s hidden knowledge usually leaves traces. The support team routes “edge cases” to one senior person because everyone knows the product flow is broken. Sales discounts the same feature gap every quarter while the roadmap calls it “positioning....