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Showing posts with the label listening

What communication skills can be learned by an organization?

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What communication skills can be learned by an organization? How teams turn scattered messages into a shared language Framing the question Organizational communication skills are the difference between a company that feels like a coordinated orchestra and one that sounds like a crowded subway platform. When leaders ask what  organizational communication skills  can actually be  learned , they’re really asking: “What can we intentionally improve versus what we’re stuck with?” A quick lens In this post, we’ll explore how an organization can learn to listen as a system, create clear shared messages, give and receive feedback, navigate conflict, and communicate across silos. Think of your organization as a nervous system: the better the signals travel, the faster and smarter the whole body reacts. The skills below are trainable, repeatable, and measurable—no charisma required. The shift: from “good communicators” to a communicating system Most people think of communication as...

What do people often get wrong about asking questions?

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What do people often get wrong about asking questions? January 28, 2025 | Challenge Assumptions, Critical Thinking, Curiosity, Feedback, Practice, Problem Solving, Question a Day, Timing Question a Day What People Often Get Wrong About Asking Questions Asking questions is one of the most powerful tools we have for learning, connecting, and solving problems. Yet, many of us approach it with missteps that limit its effectiveness. Here’s a breakdown of the common mistakes people make when it comes to asking questions. 1.  Thinking Questions Are Only for the Ignorant One of the biggest misconceptions is that asking questions signals a lack of knowledge. In reality: Smart people ask questions.  It shows curiosity and a willingness to learn, not ignorance. Even experts ask questions to refine their understanding or gain fresh perspectives. 🔑  Mindset shift:  Questions aren’t a sign of weakness—they’re a tool for growth. 2.  Overcomplicating Questions Some people beli...