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How can personas bridge divides in a polarized world?

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How can personas bridge divides in a polarized world? Using imagined people to unlock real empathy, alignment, and progress 📦  Framing the Question In a polarized world, understanding how  personas bridge divides  can be the difference between unproductive conflict and meaningful collaboration. Instead of arguing about abstractions—“our users,” “voters,” “the other side”— personas turn tension into a shared focus on specific, humanized characters with real needs. Why this matters now When teams, communities, or leaders describe decisions through the lens of a persona (“What would Jordan need here?”), they shift from defending positions to solving problems. Used well, personas become less about marketing and more about mediation. The key is to balance their simplicity with a critical eye so they don’t erase diversity but instead stay “living,” research-informed tools that evolve as reality does. What exactly are personas—and why do they matter now? Personas are fictional...

How can personas bridge divides in a polarized world?

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  How can personas bridge divides in a polarized world? December 6, 2024 | Best Practice, Bias, Data Analytics, Diversity, Insights, Market Segmentation, Pattern Recognition, Perception, Personas, Question a Day, Workplace Culture Question a Day How Personas Can Bridge Divides in a Polarized World In an era where polarization seems to dominate political, cultural, and even personal conversations, personas offer a promising solution to foster understanding and empathy. These fictionalized yet research-based profiles of individuals help simulate perspectives, encouraging people to step outside their worldview and consider alternative realities. Here's how personas can help bridge divides in a polarized world: What Are Personas? Personas are detailed, semi-fictional characters created based on research and real-world data to represent specific groups of people. Used widely in marketing, user experience (UX) design, and education, personas provide insights into the goals, behaviors, an...