Better Questions, Better Results

What Are the Advantages of Having a Mentor in Your Professional Journey? Why the Right Mentor Can Shortcut Decades of Learning Mentorship isn’t just about guidance—it’s about acceleration.  Whether you’re just starting out or navigating mid-career decisions, having a mentor can fast-track your growth, provide access to networks, and help you avoid costly mistakes. Research shows that 76% of people think mentors are important, yet only 37% actually have one. In this article, we explore the evidence-backed benefits of mentorship and how to maximize this underutilized career advantage. The Hidden Power of Professional Mentorship It usually starts with a quiet moment of doubt. Maybe after a bad meeting, a missed opportunity, or a performance review that didn’t go as planned. You begin to wonder:  Am I doing this right?  That’s where a mentor can change everything. Not with a grand gesture, but with a well-timed question, a piece of wisdom, or simply saying, “I’ve been there.”...

How Can You Improve Your Decision-Making Skills Under Pressure? Because “Panic and Hope” Isn’t a Strategy   High-Level Framing Decision-making under pressure is one of those crucibles that defines leaders, athletes, negotiators, and parents with toddlers. It’s not just about choosing the right thing—it’s about choosing it fast, with limited information, and while your heart rate spikes like a squirrel on espresso. Improving your decision-making skills under pressure is not just a life hack, it’s a life skill. In this post, we’ll look at how to stay calm, think clearly, and make smarter calls when the clock is ticking. Think Navy SEALs meet Google analysts—and no, the answer isn’t “just trust your gut.” The Physiology of Pressure: Why Your Brain Short-Circuits When you’re under pressure, your brain’s limbic system (hello, fight-or-flight) takes the wheel. The prefrontal cortex, which handles logical decision-making, starts to dim like a flashlight on its last battery. In short: stre...

  Who’s Missing From My Metrics? And How Listening Differently Drives Smarter Decisions   Framing the Question  Every metric offers a glimpse into reality, but rarely the whole picture. Behind the numbers, there are people whose experiences, needs, and insights never make it to your dashboard. Asking  who’s missing from your metrics?  forces leaders, teams, and analysts to confront the blind spots in their data. Bridging these gaps isn’t just a moral imperative—it’s a competitive advantage. Integrating these missing voices can drive innovation, bolster equity, and improve decision quality across industries. Why Metrics Often Miss People Data isn’t neutral. What gets measured is often shaped by what’s easy, cheap, or traditional to measure. This leads to systematic exclusions, even if unintentional. Commonly overlooked groups include: Non-Respondents:  People who avoid surveys or feedback loops because of distrust, fatigue, or accessibility issues. Marginali...

What calms the mind? Science-Backed Strategies for Inner Peace and Mental Clarity   Framing the Question  In a world of relentless stimuli, the question  “What calms the mind?”  feels more urgent than ever. Our minds juggle an onslaught of notifications, tasks, and anxieties. Understanding how to calm the mind isn’t just about self-care; it’s foundational for better decision-making, emotional regulation, and even physical health. The science is clear: a calmer mind leads to a more resilient, creative, and focused life. In this article, we explore the neurological, psychological, and practical tools that genuinely calm the mind—helping you reclaim clarity in a chaotic world. The Neuroscience of Calm The brain under stress operates like a smoke alarm on high alert. The amygdala, responsible for detecting threats, floods the system with stress hormones like cortisol and adrenaline. This is useful in life-threatening scenarios, but chronic activation can lead to anxiety,...

How Can Customer-Centric Approaches Drive Business Success? Putting People First Pays Off: Why Customer Focus Fuels Growth Businesses often chase innovation, efficiency, or market share. But there’s a simpler, more human-centric lever for growth hiding in plain sight: the customer. This post explores how customer-centric approaches drive sustainable success. In a world where consumer trust and attention are scarce, companies that prioritize the customer journey stand out, stay relevant, and scale faster. We’ll break down what customer-centricity really means, how it creates ripple effects across an organization, and the real-world results you can expect when you walk the talk. What Is a Customer-Centric Approach? Customer-centricity isn’t just a marketing buzzword or a shiny slogan. It’s a strategic mindset where every decision—from product development to post-sale service—is made with the customer in mind. It means designing experiences around real human needs, preferences, and pain p...